Sales Without Customer Service is Like Stuffing Money Into a Pocket Filled With Holes.
People judge your company by the experience they or someone they know has had. Empower frontline employees with business development skills, then achieve the results you want.
58% of consumers will switch companies because of poor customer service. (Microsoft)
89% of consumers are more likely to make another purchase after a positive customer service experience. (Salesforce Research)
If the company’s customer service is excellent, 78% of consumers will do business with a company again after a mistake. (Salesforce Research)
Facilitated by Award Winning and 35 Year Sales Experienced John Glennon
https://www.linkedin.com/in/johnglennonbc/
Join our waiting list for this 2 part Live Online Webinar Series to enhance your Customer Service Skills. We will notify you once we reach our minimum of 6 participants.
$797.00 CDN per person.